Your IT, set up properly
and kept tidy.
IT support for a small business in the UK usually means one of two things: nobody is looking after it, or you are paying a helpdesk to firefight a setup that was never put together properly in the first place. We do the other thing. We set up your email, your network, your laptops, your hosting, and a sensible security baseline so the day-to-day mostly just works, and we stay on the end of the phone for advice when something comes up. Not a 9am service desk. Just things done right, by someone who has done them at scale.
Scope-based fees agreed up front, no VAT (Orchestrix is not VAT-registered).
or ring us on 07754 218 688 any weekday · costs nothing to chat
Orchestrix sets up and advises on IT for UK small businesses: email and Microsoft 365, business networks and Wi-Fi, laptops and hardware, hosting, a security baseline, and backups. This is advisory and on-call work. We get things set up properly and we are on the end of the phone, but we are not a break-fix helpdesk and we do not sell response-time SLAs. Scope-based fixed fee, agreed up front, after a conversation about what you actually have.
What does
this cover?
The plumbing under the floor of a small business: the kit and the accounts and the connections everything else runs on. Here is the shape of it.
Email & Microsoft 365
Getting you onto Microsoft 365 cleanly, sorting accounts and shared mailboxes, and clearing the years of half-finished admin most tenants carry. Migration from old email without losing anything, and the security settings that should have been on from the start.
- →Microsoft 365 setup
- →Mailbox migration
- →Accounts & sharing tidied
- →Security defaults on
Networks & Wi-Fi
Business networks and Wi-Fi done properly: the gateway, the switches, the access points, and the config behind them. Wi-Fi that reaches every desk, a network segmented sensibly, and kit you own rather than rent forever.
- →Gateways & switches
- →Wi-Fi that reaches
- →Sensible segmentation
- →You own the kit
Laptops & hardware
Advice on what to buy, then laptops and hardware set up consistently so a new starter is working on day one, not day five. No reseller margin: we advise on the kit, you buy it, we make it work.
- →Buy-advice, no markup
- →Consistent setup
- →New-starter ready
- →Standard build
Hosting
Where your website, your application, or your internal tools actually live, sized to what you run. Provisioned, hardened, and pointed at the right place, on UK infrastructure where it matters.
- →Sized to the workload
- →Hardened setup
- →UK where it matters
- →Migration handled
A security baseline
Not a fear-sell, just the basics done properly: multi-factor on the accounts that matter, sensible passwords and access, the obvious holes closed. The 80% of security that stops the 80% of trouble, set up once.
- →Multi-factor on
- →Access tidied
- →Obvious holes closed
- →Plain-English write-up
Backups
Backups that actually run and that someone has actually tested by restoring from them. Email, files, and whatever else would hurt to lose, backed up on a schedule so a bad day is an inconvenience, not a disaster.
- →Runs on a schedule
- →Restore-tested
- →Email & files covered
- →Offsite copy
Set up by someone
who’s done it
at scale.
The same methodology that ran the IT for large multi-site estates, sized for an office of five or ten. You do not need the enterprise budget to get the enterprise way of doing it properly.
Before Orchestrix, the work was at the other end of the scale: running IT for large industrial and professional groups, with budgets and consequences to match. That experience is the reason a small business gets the proper version here, not a guess. Here is what that looked like.
- UniFi network builds for small offices
Including a four-user UK practice: a £99/month firewall contract replaced with a £1,487 one-time UniFi build, a £4,453 five-year saving with no recurring fee.
- An SD-WAN migration with an 85% connectivity cost cut
A five-country manufacturing group moved from £186k/year MPLS across sixteen sites to £28k/year SD-WAN, an 85% reduction.
- A Microsoft E5 security-vendor consolidation saving £2M+
A global aerospace manufacturing group: seven security vendors consolidated into Microsoft E5, more than £2M a year saved.
- A five-country telephony cutover with zero downtime
A five-country PBX estate (UK, France, Poland, India, China) unified onto one cloud platform, cut over site by site with zero business disruption.
“The methodology that saved a global group millions is the same one we use for an office of five. Just sized differently.”
Not a 9am
helpdesk.
This is the honest part, and it is a feature, not a disclaimer. Knowing what we are not saves everyone a wasted conversation.
We are advisory and on-call. We set things up right and we are on the end of the phone when you need a steer. We are not a break-fix service desk, and we do not sell response-time SLAs.
- ×No 9am “my email won’t open” ticket queue
- ×No response-time SLA you pay for and then wait against
- ×No 24/7 device monitoring or remote-management agents
- ×No box-shifting: we advise on kit, we don’t resell it for margin
Why say it so plainly? Because a setup done properly mostly does not break, so a service desk is the wrong thing to be paying for. And when you do need a hand, you want the person who built your setup, who already knows it, not a stranger reading from a ticket. If a full helpdesk is genuinely what you need, we will tell you straight and point you at someone who does that properly.
How does
it work?
Four steps, and then we are out of the way. We scope it, set it up, hand it over with plain-English notes, and stay reachable for when something comes up.
- Step 01Fig. 5.01
We scope it
A chat, then a look at what you actually have. We come back with a fixed scope and a fixed fee, so there is a clear line around the job before anything starts.
- Step 02Fig. 5.02
We set it up
We do the work: the email, the network, the devices, the hosting, the security baseline, the backups. Set up properly, the way it should have been from the start.
- Step 03Fig. 5.03
We hand it over
You get it running, plus plain-English documentation of what was done and how it fits together. No mystery setup that only one person understands.
- Step 04Fig. 5.04
We stay reachable
On the end of the phone for advice when something comes up. Not a ticket queue, just the person who knows your setup, a weekday phone call away.
How much
does it cost?
It depends on the shape of the work, so there is no published number that would mean anything. A tidy-up of one Microsoft 365 tenant is a very different job from a full network build or a hosting migration. What there is, every time, is a scope-based fixed fee agreed up front, once we both know what is actually being set up. No surprises on the invoice. The fastest way to a real number is to ring us on 07754 218 688 and tell us what you are running.
The small practice UniFi build
A £99/month firewall contract replaced with a one-time UniFi build: a £4,453 five-year saving, no recurring fee.
Read the case study →Case studyThe SD-WAN migration that cut 85%
A sixteen-site network moved from £186k/year to £28k/year: an 85% connectivity cost reduction.
Read the case study →Related areaTech advice & sourcing
An honest steer on what to buy and what to skip. Advice and procurement help, never a reseller margin.
See the area →Start hereTell us what’s bugging you
Describe what you are running and what is bugging you. We give you an honest answer on whether we can help.
Get in touch →Questions we get often.
- Are you a managed IT / helpdesk service?
- No. We set things up properly and we are on the end of the phone for advice, but we are not a break-fix service desk with response-time promises. There is no ticket queue, no 24/7 device management, no SLA you pay for and then wait against. What you get is the kit set up right in the first place, so it mostly does not break, and a person who already knows your setup when you do need to ring. If what you actually need is a full helpdesk, we will say so and point you at someone who does that properly.
- Can you sort our Microsoft 365 / email?
- Yes. Setup, migration, security baseline, and getting it tidy. That means moving you onto Microsoft 365 cleanly, sorting accounts and shared mailboxes, turning on the security settings that should have been on from day one, and clearing out the years of clutter and half-finished admin that most small business tenants accumulate. The track record here goes up to a Microsoft E5 security-vendor consolidation that saved a large group more than £2M a year. The same methodology, sized for an office of five.
- Do you do networks and Wi-Fi?
- Yes. Business networks, Wi-Fi, gateways, the kit and the config, not just plugging in a router and hoping. We have built UniFi networks for small practices and run multi-site rollouts, including an SD-WAN migration across sites that cut connectivity cost by 85%. For your office that means Wi-Fi that reaches every desk, a network that is segmented sensibly, and hardware you own rather than rent forever on a contract.
- What does it cost?
- Scope-based, agreed up front. There is no published price because a tidy-up of one Microsoft 365 tenant is a very different job from a full network build or a hosting migration. We look at what you actually have, agree a fixed scope and a fixed fee before anything starts, and there are no surprises on the invoice. The fastest way to a real number is to ring us on 07754 218 688 and tell us what you are running.
Want it set up
properly?
Fifteen minutes, costs nothing. Tell us what you’re running and what’s bugging you, and we’ll give you an honest read on whether we can help and roughly what it’d cost. No pitch, no deck.
or ring 07754 218 688 any weekday