Is the £0 website plan really free to start?

Yes. The design, build, and launch cost you nothing up front. There's no deposit and no setup fee. The 24-month hosting plan at £50 a month is what pays for the build, so you're never out of pocket to get started. It's the one price we publish anywhere on this site.

What's the £50 a month actually for?

UK hosting, your own domain, an SSL certificate, monthly backups, uptime monitoring, security patches, and small content edits (phone numbers, opening hours, swapping a photo). It's the running cost of a looked-after website, and it's what lets us build the site for free up front.

Can we leave the plan later?

Yes. The domain is registered in your name from day one, the design is yours, and a full export of the site files is free whenever you ask. After the 24-month minimum the plan renews in 12-month terms at the same £50; give 30 days' notice before a renewal to leave at the end of the term, or settle the remaining months of the term to leave mid-way. No hostage situations.

What does automation, software, or data work cost?

It depends on the shape of the problem, so we don't publish a rate card, but you always get a fixed number in writing before any work starts. The only price we publish is the website plan: £0 up front and £50 a month. Everything else is scoped in the first chat and quoted as one fixed fee. No hourly billing, no surprise invoices.

Do you charge by the hour?

No. Every project is fixed-fee. The number is agreed before the work starts and that's what you pay, even if the build takes longer than we expected. There are no timesheets and no escalating invoices because a project ran over. That risk sits with us, not you.

Is VAT added to your prices?

Orchestrix is a sole proprietorship and is not VAT-registered, so the £50-a-month website plan is the actual amount collected, no VAT on top. For project work, the fixed fee we agree is the fixed fee you pay. If anything about VAT changes as the business grows, we'll tell you before you sign anything.

How long do projects take?

Weeks, not months. A website-plan site is usually live in two to three weeks. Automation, custom software, and data work typically ships in two to twelve weeks depending on what it needs to do, and the timeline is agreed alongside the price before we start. No multi-year programmes, no phase-two roadmaps.

What happens in the first chat?

A conversation, not a pitch. You tell us what's slowing you down and what tools you run, and we ask questions. The goal is to work out honestly whether we're the right fit, and roughly half the time the honest answer is "no, and here's who you should talk to instead". No commitment, no deck, no follow-up sales sequence. It costs nothing either way.

What happens after a project ships?

Every build includes a 30-day window where anything that doesn't work as specified gets fixed at no charge. After that it's yours outright: run it yourself, hand it to your own developer, or take up optional light hosting and support with us if you'd rather not think about servers. There's no retainer required and no dependency on us.

Do you do IT support or cyber security?

No. If your printers, inboxes, or laptops are misbehaving, you need an IT support firm, and we'll happily point you at a good one. What we do is build things: websites, automation, custom software, and data tools that take manual work off your team. We build the fix, we don't run your helpdesk.

Who owns what you build for us?

You do, completely. The code, the domain, the data, and the documentation are all handed over on delivery, written in plain English. No licence fees, no vendor lock-in, no "you must use Orchestrix to run this" dependency. If another firm wants to take it over later, they can.

Where are you based, and do we need to be local?

Nottingham, and no. We work with small businesses across the whole UK. Most projects run over calls, email, and a private preview link, so distance has never been a problem. If you're around Nottingham we're happy to meet in person.

Is our data safe with you?

Yes. UK hosting by default, GDPR compliance as a design constraint from the start, and a data-processing agreement signed on request. Nothing about your business is used to train AI models, and we don't quietly route your data through overseas analytics tools. If a build touches sensitive data, we'll show you exactly where it lives.

Is this really a small team?

Yes, and on purpose. Orchestrix is run by Alex Sais, an engineer in Nottingham, with trusted collaborators pulled in when a build needs specialist hands. When we say "we", that's the honest shape of it. The same person you talk to scopes the work, builds it, and signs the invoice. People hiring a small firm are usually hiring it because it's small.

FAQ · the usual questions

Good questions. Straight answers.

How the £0 up front, £50-a-month website plan works, what the other work costs, how long projects take, and who owns what we build. If yours isn’t here, ask it. Costs nothing.

Have a chat Ring 07754 218 688

01 · The website plan

£0 up front · £50 a month

The one price we publish.

Is the £0 website plan really free to start?: Yes. The design, build, and launch cost you nothing up front. There's no deposit and no setup fee. The 24-month hosting plan at £50 a month is what pays for the build, so you're never out of pocket to get started. It's the one price we publish anywhere on this site.
What's the £50 a month actually for?: UK hosting, your own domain, an SSL certificate, monthly backups, uptime monitoring, security patches, and small content edits (phone numbers, opening hours, swapping a photo). It's the running cost of a looked-after website, and it's what lets us build the site for free up front.
Can we leave the plan later?: Yes. The domain is registered in your name from day one, the design is yours, and a full export of the site files is free whenever you ask. After the 24-month minimum the plan renews in 12-month terms at the same £50; give 30 days' notice before a renewal to leave at the end of the term, or settle the remaining months of the term to leave mid-way. No hostage situations.

02 · The money

Fixed fees, no mystery

Pricing and billing.

What does automation, software, or data work cost?: It depends on the shape of the problem, so we don't publish a rate card, but you always get a fixed number in writing before any work starts. The only price we publish is the website plan: £0 up front and £50 a month. Everything else is scoped in the first chat and quoted as one fixed fee. No hourly billing, no surprise invoices.
Do you charge by the hour?: No. Every project is fixed-fee. The number is agreed before the work starts and that's what you pay, even if the build takes longer than we expected. There are no timesheets and no escalating invoices because a project ran over. That risk sits with us, not you.
Is VAT added to your prices?: Orchestrix is a sole proprietorship and is not VAT-registered, so the £50-a-month website plan is the actual amount collected, no VAT on top. For project work, the fixed fee we agree is the fixed fee you pay. If anything about VAT changes as the business grows, we'll tell you before you sign anything.

03 · The process

Weeks, not months

How projects run.

How long do projects take?: Weeks, not months. A website-plan site is usually live in two to three weeks. Automation, custom software, and data work typically ships in two to twelve weeks depending on what it needs to do, and the timeline is agreed alongside the price before we start. No multi-year programmes, no phase-two roadmaps.
What happens in the first chat?: A conversation, not a pitch. You tell us what's slowing you down and what tools you run, and we ask questions. The goal is to work out honestly whether we're the right fit, and roughly half the time the honest answer is "no, and here's who you should talk to instead". No commitment, no deck, no follow-up sales sequence. It costs nothing either way.
What happens after a project ships?: Every build includes a 30-day window where anything that doesn't work as specified gets fixed at no charge. After that it's yours outright: run it yourself, hand it to your own developer, or take up optional light hosting and support with us if you'd rather not think about servers. There's no retainer required and no dependency on us.

04 · The practical stuff

Boundaries, ownership, data

What we do, and don't.

Do you do IT support or cyber security?: No. If your printers, inboxes, or laptops are misbehaving, you need an IT support firm, and we'll happily point you at a good one. What we do is build things: websites, automation, custom software, and data tools that take manual work off your team. We build the fix, we don't run your helpdesk.
Who owns what you build for us?: You do, completely. The code, the domain, the data, and the documentation are all handed over on delivery, written in plain English. No licence fees, no vendor lock-in, no "you must use Orchestrix to run this" dependency. If another firm wants to take it over later, they can.
Where are you based, and do we need to be local?: Nottingham, and no. We work with small businesses across the whole UK. Most projects run over calls, email, and a private preview link, so distance has never been a problem. If you're around Nottingham we're happy to meet in person.
Is our data safe with you?: Yes. UK hosting by default, GDPR compliance as a design constraint from the start, and a data-processing agreement signed on request. Nothing about your business is used to train AI models, and we don't quietly route your data through overseas analytics tools. If a build touches sensitive data, we'll show you exactly where it lives.
Is this really a small team?: Yes, and on purpose. Orchestrix is run by Alex Sais, an engineer in Nottingham, with trusted collaborators pulled in when a build needs specialist hands. When we say "we", that's the honest shape of it. The same person you talk to scopes the work, builds it, and signs the invoice. People hiring a small firm are usually hiring it because it's small.

Got one we haven’t answered?

Ask it. Tell us what’s slowing you down, ask anything that isn’t covered above, and you’ll get a straight answer, including “not us, but here’s who” if that’s the honest one.

Have a chat

or ring us on 07754 218 688 any weekday